Overview
Hush 86 Tickets Refund Policy Overview
Our refund policy ensures you understand the conditions for obtaining a refund on event tickets.
1. General Refund Conditions
- Event Cancellations: Full refunds are granted if an event is canceled.
- Event Rescheduling: Tickets remain valid for new dates; refunds are available if you cannot attend the rescheduled event.
- Customer-Initiated Refunds: Requests are evaluated individually and are not guaranteed.
2. Refund Request Procedure
- How to Request: Contact our customer support with your order details and reason for the refund request.
- Processing Time: Refunds are processed within a specified timeframe, with additional time for the refund to reflect in your account.
3. Non-Refundable Situations
- Non-Transferable Tickets: Only the original purchaser can use the tickets.
- Promotional Tickets: Discounts and promotional tickets may not be refundable.
- Third-Party Sales: Refunds for tickets bought through unauthorized sellers must be handled with the seller directly.
4. Contact Information For inquiries or assistance, reach out to our customer support team.
Refunds
Hush 86 Tickets Refund Policy
At Hush 86 Tickets, we strive to ensure that your event experience is as seamless and enjoyable as possible. Our refund policy outlines the conditions under which refunds for event tickets may be granted. Please review this policy carefully.
1. General Refund Policy
- Event Cancellations: If an event is canceled, you will be eligible for a full refund of the ticket price, including any applicable fees. Refunds will be processed automatically to the original method of payment used at the time of purchase.
- Event Rescheduling: If an event is rescheduled, your ticket will be valid for the new date. If you cannot attend the rescheduled event, you may request a refund within a specified period, as outlined in the event’s rescheduling notification.
- Customer-Initiated Refunds: Refunds requested by the customer for reasons other than event cancellation or rescheduling will be reviewed on a case-by-case basis. Please note that these refunds are not guaranteed.
2. Refund Request Procedure
- How to Request a Refund: To request a refund, please contact our customer support team at [insert contact information]. Provide your order number, event details, and a brief explanation of your request.
- Processing Time: Refund requests will be processed within [insert time frame, e.g., 5-10 business days] of receiving your request. Please allow additional time for the refund to appear in your account, as processing times may vary depending on your payment provider.
3. Non-Refundable Situations
- Non-Transferable Tickets: Tickets are non-transferable and may only be used by the original purchaser.
- Promotional and Discounted Tickets: Tickets purchased at a discount or as part of a promotion may not be eligible for refunds.
- Third-Party Sales: We are not responsible for tickets purchased through unauthorized third-party sellers. Refunds and exchanges for such tickets must be handled directly with the seller.
4. Refund Policy Based on Days Before Event
- More than 30 Days Before Event: If you request a refund more than 30 days before the event date, you will be eligible for a full refund of the ticket price, minus any applicable processing fees.
- 15 to 30 Days Before Event: If you request a refund between 15 to 30 days before the event, you will be eligible for a 50% refund of the ticket price, minus any applicable processing fees.
- Less than 15 Days Before Event: If you request a refund less than 15 days before the event, refunds will not be provided unless the event is canceled or rescheduled.
5. Contact Us
If you have any questions or need further assistance, please contact our customer support team at 470-535-3920. We’re here to help!
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@hush86.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at info@hush86.com for questions related to ticket refunds.